UAB “Karlotas” is a private limited company, providing body repair services: renew body geometry, restore body, damaged by corrosion, apply anticorrosive coating, prepare for painting and paint cars, restore old cars. Apart from usual body lining and painting, lining technology without paint is also applied. It is a perfect lining of body and its parts without paint and it does not damage the original production paint – this is especially important for the new cars’ owners. All offered services can be described as “qualitative and professional bodies’ repair”.The repair garage has started its activity in December 2003. At that time the company already provided services of repairing complicated strained bodies of the new models’ cars. The garage has started its activity in rented premises of 200 square meters. Creative and understanding employees and fairly completed works let the company develop and grow. Today company’s area is 1000 square meters. Many times we have proved to ourselves and the client that we can be among the best.The company has two bodies’ lining stands: Car – O – Liner Compact, as well as other Swedish, Italian and German equipment, painting camera.Experienced specialists of body repair and body painting are working in the company. Services’ implementation control is directly implemented by the certificated employee, having 30 years body repair experience.We estimate and coordinate repair expenses of transport means (“AUDATEX” computer programme, acknowledged in Europe): we estimate the value of repair works, painting works, changed parts, painting materials, evaluate the additional expenses.
GENERAL REPAIR CONDITIONS
When the transport mean is accepted from the Client, repair works order is formalized (Repair Account), where works order with prices without VAT are indicated.
The Contractor reserves the right to adjust the payment for reasons that cannot be foreseen during the initial inspection. By signing the Repair Account, the Customer agrees with the planned works and the preliminary price of the works. The customer agrees that in unforeseen circumstances the price may change by 10% of the agreed price. If the price changes by more than 10% of the agreed price, the Contractor must separately agree the price with the customer (by phone, e-mail).
Term of car’s return is discussed during the acceptance of Client’s car, considering the possibilities of the repair garage.
The Client is informed about the possible return by phone or e-mail. The Client should take his/her car as soon as possible; if the Client does not take his/her car in 2 days after the received notice, he/she receives a notice about the possible return of the car. 5 days after the notice is send, 10€ payment for each day till the car is returned, is charged. The company is not responsible for car’s security during the mentioned period.
When transferring the car to the Client, Acceptance Act of Implemented Works is signed, where the implemented works, used substances and parts are indicated. The Client, signing the Acceptance Act of Implemented Works, confirms that he/she has no claims for the implemented works, guarantees the payment for implemented works, used parts and substances.
When returning the car, the company informs the Client about known breakdowns. The company obligates the Client to eliminate breakdowns, which may have influence on cars safety
If the Client has ordered repair works for the car, which experienced an accident (not depending on the type of these disputes), the company cannot be a part of any disputes between insurance company and the Client. In all cases the Client must pay the company the whole price of implemented works.
The company is responsible only for those additions, equipment, amount of fuel, that are in the car and that are indicated in the notes of Repair Account.
The Client can check the changed parts, if this is indicated in the Repair Account. These parts may be returned to him/her, except the changed standard parts or parts, changed under the guarantee.
Unreclaimed parts are destroyed after the car is returned.
One year guarantee is applied for original spare parts of the producer (new parts or parts, renewed with the supervision of producer), that are indicated in Works Transfer Act (they were equipped into the car by the representative of the company according to producer’s recommendations), when it is suitably formalized by the producer or its representative. 6 months guarantee is applied for the implemented works. Guaranties are applied since the moment of signing the invoice.
In that case, when the Client supplies spare parts or substances, Contractor is not responsible for them and no guarantee is applied. The Contractor is also not responsible if the Client was orally informed about the noticed or the Client has not noticed the defects earlier, which were suggested to be eliminated, but the Client refused and the equipped parts broke or failed because of those defects.
The determined guarantee is not applied for common depreciation, inappropriate usage or technical maintenance.
The Client pays according to VAT invoice of the Contractor, where total sum of car’s repair plus VAT are indicated.
Payment for repair works, implemented by the company, and used parts and substances, is implemented in the premises of the company, writing money acceptance document, or per 5 days after VAT invoice was issued, to the indicated UAB “Karlotas” current account.
All disputes between the Contractor and the Client are solved by negotiations or in the court of the Republicof Lithuaniaunder the law indicated order in case the agreement is not reached in 30 days.