ACCEPTANCE
When the transport mean is accepted from the Client, repair works order is formalized (Repair Account), where works order with prices without VAT are indicated.
PRICE ESTIMATION
Vykdytojas pasilieka teisę koreguoti apmokėjimą, dėl priežasčių , kurių neįmanoma numatyti pirminiu apžiūros metu. Užsakovas pasirašydamas Remonto paskyrą sutinka su numatytais darbais ir preliminaria darbų atlikimo kaina. Užsakovas sutinka, kad nenumatytais atvejais kaina gali kisti 10% sutartos kainos. Kainai pasikeitus daugiau kaip 10% sutartos kainos, vykdytojas privalo atskirai suderinti kainą su užsakovu (telefonu, el.paštu).
CAR’S RETURN
Term of car’s return is discussed during the acceptance of Client’s car, considering the possibilities of the repair garage.
The Client is informed about the possible return by phone or e-mail. The Client should take his/her car as soon as possible; if the Client does not take his/her car in 2 days after the received notice, he/she receives a notice about the possible return of the car. 5 days after the notice is send, 20 LTL payment for each day till the car is returned, is charged. The company is not responsible for car’s security during the mentioned period.
When transferring the car to the Client, Acceptance Act of Implemented Works is signed, where the implemented works, used substances and parts are indicated. The Client, signing the Acceptance Act of Implemented Works, confirms that he/she has no claims for the implemented works, guarantees the payment for implemented works, used parts and substances.
When returning the car, the company informs the Client about known breakdowns. The company obligates the Client to eliminate breakdowns, which may have influence on cars safety.
INSURANCE
If the Client has ordered repair works for the car, which experienced an accident (not depending on the type of these disputes), the company cannot be a part of any disputes between insurance company and the Client. In all cases the Client must pay the company the whole price of implemented works.
PROTECTED THINGS
The company is responsible only for those additions, equipment, amount of fuel, that are in the car and that are indicated in the notes of Repair Account.
CHANGED PARTS
The Client can check the changed parts, if this is indicated in the Repair Account. These parts may be returned to him/her, except the changed standard parts or parts, changed under the guarantee.
Unreclaimed parts are destroyed after the car is returned.
GUARANTEE
One year guarantee is applied for original spare parts of the producer (new parts or parts, renewed with the supervision of producer), that are indicated in Works Transfer Act (they were equipped into the car by the representative of the company according to producer’s recommendations), when it is suitably formalized by the producer or its representative. 6 months guarantee is applied for the implemented works. Guaranties are applied since the moment of signing the invoice.
In that case, when the Client supplies spare parts or substances, Contractor is not responsible for them and no guarantee is applied. The Contractor is also not responsible if the Client was orally informed about the noticed or the Client has not noticed the defects earlier, which were suggested to be eliminated, but the Client refused and the equipped parts broke or failed because of those defects.
The determined guarantee is not applied for common depreciation, inappropriate usage or technical maintenance.
PAYMENT
The Client pays according to VAT invoice of the Contractor, where total sum of car’s repair plus VAT are indicated.
Payment for repair works, implemented by the company, and used parts and substances, is implemented in the premises of the company, writing money acceptance document, or per 5 days after VAT invoice was issued, to the indicated UAB “Karlotas” current account.
DISPUTES
All disputes between the Contractor and the Client are solved by negotiations or in the court of the Republicof Lithuaniaunder the law indicated order in case the agreement is not reached in 30 days.